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Privacy Policy

TrueCalling.ai (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, platform, and services (collectively, the “Services”). Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

 

1. Information We Collect

 

We collect various types of information when you use our Services, including:

 

    •    Personal Information: Information you provide directly, such as your name, email address, phone number, and other personal identifiers.

    •    Assessment Data: Information you provide during assessments or surveys on our platform, including responses to questionnaires, tests, and evaluations.

    •    Usage Data: Information about your interaction with our platform, such as IP addresses, browser types, device information, and the pages you visit.

    •    Cookies: Information collected through cookies and similar tracking technologies, as detailed in our [Cookie Policy].

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

 

    •    To Provide and Improve Services: To deliver our assessments, reports, and recommendations, as well as enhance and improve user experience on the platform.

    •    Personalization: To tailor our services to your individual needs based on your preferences and assessment results.

    •    Communication: To send you updates, reports, and marketing communications related to our platform, provided you have given us consent where required.

    •    Analytics: To analyze usage trends and improve the effectiveness and functionality of our platform.

 

3. Sharing Your Information

 

We do not sell or rent your personal information. However, we may share your data with third parties in the following cases:

 

    •    Service Providers: With trusted partners who help us operate and provide our Services (e.g., cloud hosting, data analysis).

    •    Legal Requirements: If required by law, court order, or governmental authority, we may disclose your information.

    •    Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved entities.

 

4. Your Rights and Choices

 

You have the following rights regarding your personal data:

 

    •    Access and Correction: You can request access to the information we hold about you and ask us to correct any inaccuracies.

    •    Deletion: You may request that we delete your personal information under certain conditions, subject to legal obligations.

    •    Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

    •    Data Portability: You can request a copy of your data in a machine-readable format.

    •    Object or Restrict Processing: You can ask us to stop or limit the processing of your personal information.

 

5. Data Security

 

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Data Retention

 

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Afterward, we will either delete or anonymize your information.

 

7. International Data Transfers

 

If you are located outside of the country where our servers are based, your personal information may be transferred to, stored, and processed in a different country. By using our platform, you consent to the transfer of your data to these countries, which may have different data protection laws than your jurisdiction.

 

8. Children’s Privacy

 

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have collected personal data from a child without parental consent, please contact us, and we will take steps to delete such information.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your personal information.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

 

TrueCalling.ai

Email: Contact@truecalling.ai

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