Inside Sales
About the role
The Inside Sales Representative supports the sales process by generating and following up on leads, maintaining customer contacts, and assisting the field sales team in their daily activities. He/She understands the company’s products and services, identifies commercial opportunities, and translates these into concrete sales activities. Inside Sales works closely with marketing and sales to optimize the effectiveness of the sales processes and customer journey and increase the order intake.
Who we're looking for
• Several (2-4) years of experience in a similar role • Commercial and Communication skills • Knowledge of sales techniques and CRM systems • Analytical skills • Good communication and presentation skills • CRM systems (e.g., Dynamics 365). • Power BI. • Excel.
Qualifications
Microsoft Certification • Microsoft Dynamics CE.
Soft skills
1. Initiative/Self-Motivation - Takes proactive steps to improve work processes, shows enthusiasm and takes ownership of tasks. 2. Innovation - Generates and implements new ideas, approaches, or solutions to enhance processes or outcomes, whether the idea or solution is different from existing ones and whether it introduces new perspectives or approaches. 3. Problem Solving/Challenges - Effectively identifies problems, analyzes root causes and develops practical solutions. 4. Performance/Results Oriented - Commits to deliver high-quality outcomes, meets or exceeds goals and continuously seeks ways to improve efficiency and effectiveness to produce tangible results. 5. Organizational/Planning Skills - Prioritizes tasks, manages time effectively and meets deadlines. 6. Communication/Stakeholder Management - Communicates clearly with both internal and external customers, concisely and effectively, both spoken and written. 7. Customer Focus/Centricity - Shows a strong commitment to meeting customer needs and delivering exceptional service. 8. Prodware's Methodology & Quality - Ability to explain how the Prodware solutions support the Prodware strategy and therefore the business of our prospects/customers. 9. Prodware's Values Knowledge - Understanding of PW values and acts according to them. 10. Business Strategy - Understands the Company's business strategy. 11. Teamwork/Collaboration - Works well with others, fosters a cooperative work environment and actively contributes to team goals. 12. Proficiency in English - The level of English - written and verbal.
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