Account Manager
About the role
As an Account Manager at aNewSpring, you will be responsible for the commercial performance of our existing customer portfolio, driving Net Revenue Retention (NRR) by identifying expansion opportunities and securing renewals. This role requires fluent Dutch and a strong command of English, as you will engage primarily with Dutch-speaking customers.
Who we're looking for
• Proven track record in account management or B2B sales, ideally in SaaS, e-learning or HR tech • Commercially sharp, customer-focused and results-driven — comfortable owning a revenue number • Strong negotiation skills with experience managing renewals and complex commercial conversations • Comfortable in both strategic C-level and operational day-to-day conversations • Analytical mindset with experience using CRM and reporting tools to drive decisions • Excellent interpersonal and communication skills, with a natural ability to build trust • Fluent in Dutch (written and spoken) and a strong command of English • Willingness to travel for customer visits within the Netherlands and occasionally abroad
Soft skills
• Understanding of long-term relationships in SaaS • Genuine curiosity about the customer's business • Natural drive to win without compromising others • Team player mentality • Continuous improvement mindset • Ability to celebrate team results
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